have a tendency to overstate the benefits and to understate the
potential downsides. So it would not be unreasonable for you
to hold a degree of scepticism about the claims made on this
site. But QFD
is so effective, it creates evangelists wherever it is properly
© Tesseract Management Systems Ltd 2003
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Case studies of success: transforming organisational performance through QFD
Tesseract's approach to consultancy support
Managing by Design
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The best systematic resources now available.
(tools and methodologies)
For more detail:
How we see the management issue.